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Augustine Approved

Augustine Approved SuperBath (120g)

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Augustine Approved SuperBath (120g) Augustine's SuperBath has a role in Soothing Skin Conditions Promoting A Healthy Skin & Coat Moisturises & hydrates dry skin Cleans & conditions skin & coat Revitalises coat appearance Fights bad odour Flower Infusion Bath Bag...
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PRODUCT DETAILS

Augustine Approved SuperBath (120g)

Augustine's SuperBath has a role in

  • Soothing Skin Conditions
  • Promoting A Healthy Skin & Coat
  • Moisturises & hydrates dry skin
  • Cleans & conditions skin & coat
  • Revitalises coat appearance
  • Fights bad odour

Flower Infusion Bath Bag & measuring spoon included.

Ingredients

  1. Licorice Root
  2. Pau d’Arco
  3. Cat’s Claw
  4. Cinnamon Bark
  5. Burdock Root
  6. Devil’s Claw
  7. Chamomile Flowers
  8. Calendula Flowers

Disclaimer

We make no claims that this will cure you or your animals in any way shape or form. Do not take remedially. This product is not intended to diagnose, treat, cure, or prevent any disease.

Preparation

Place mixture inside the supplied bath bag, tie a loose knot at the end to prevent the mixture from spilling out and infuse in a large cup of boiling water for five minutes.

Foot soak

Use the smallest bowl possible and mix with cold water to make touch safe. Soak feet for a minimum of 5 minutes and a maximum of 15 minutes. Gently scrub the paws with the bath bag.

Bath

Place bath bag and cup water into bath (ensuring the water is safe to touch), and soak the dog for a minimum of 5 minutes and a maximum of 15 minutes. *It is important to keep trouble areas submerged for as long as possible for up to 15 minutes. If you are not able to submerge certain areas during a bath, use a large plastic cup to poor the bath water over the dog repeatedly. It is recommended to use the bath bag as a sponge to scrub trouble areas and to continually squeeze and dab the bath bag over sensitive and non-submersible areas. For best results with trouble areas, use as often 1-2 times daily for the first 5 days and then reduce frequency to once every two days, then every 3-4 days and so on. Whilst no other shampoos or conditioners are needed, if you decide to use them we recommend always finishing the bath with Augustine’s SuperBath.

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SHIPPING & RETURNS

Shipping Policy

Singapore Local Delivery

Non-Frozen Items
Order $50 and above to get free door-step delivery (except for remote areas). For orders below $50, a flat delivery fee of $5 applies.

Frozen Food
Frozen Foods require a special handling delivery, please read carefully before you place the order.

Deliver within 1-3 working days from 6-10pm on WEEKDAYS ONLY. If you require other delivery timing or specific weekdays please leave a message at check out (UNFORTUNATELY WE DON'T HAVE WEEKEND DELIVERY)

Flat rate of $15.00 for orders below $120 per one address
FREE delivery for orders above $120 per one address
  • We will NOT be able to leave frozen food at your door, as the is significant chance of contamination or food spoilage, please make sure someone at home to collect your frozen food. Re-delivery will be subjected to flat rate charges of $15.00
  • In the event that noone around to receive the Frozen & Non-Frozen Items and courier was instructed to leave at safe places such as riser, shoe rack, cooler box, delivery box, etc. Proof of Delivery & Call Logs will be given and Shop The Paw will not be held liable for any damages/replacement

Delivery Time

Deliveries are from Mon - Sat for Non Frozen Items and Mon-Fri for Frozen Foods (excluding PH eve & PH). For urgent orders, you can contact us for a special arrangement at a fee ($10-$20 depends on your location) or certain min. order applies for free urgent local delivery (subjected to availability)

Out of stock items

If one or more of the items you ordered is out of stock, we will notify you via WhatsApp. You can make changes to your order or request for a full refund.

However, do note that if the order amount becomes less than $50, a flat $5 delivery fee applies.

International Delivery

Available automatic weights shipment for certain country. however, if the items fall above the stated weight, we will contact you for further details or necessary action if required.

For other international Shipping please email or WhatsApp us with the item(s) that you would like to purchase together with your delivery address. We will get back to you within 2-5 working day with a delivery cost and estimated transit time.

Alternatively, if you have your forwarder, you may use your forwarder too.

Please Note that liquid items are not be able to ship to overseas from Singapore. For Pet Supplements & treats, do check with us before you place order.

Delivery Lead Times

Current lead times for delivery is 2-5 days depending on item in your orders.

Some items are usually will take additional 1-3 days to retrieve your order from our warehouse. However, we will try our best to ship out as soon as possible.

Most of our items are usually ship out the next day and expecting the parcel to arrive 1-3 working days after courier pick up scheduled (except Weekends, PH eve & PH). Fulfilment time will be cut off at 12PM daily.

Pre-Order

If you purchase our pre-order products, please check the ETA here, or you may contact us directly.

If you have any questions regarding our shipping services, feel free to drop us a WhatsApp Messages or Email us at woof@shopthepaw.com

Return & Exchange Policy

We have a 7-days return policy, which means you have 7 days after receiving your item to request a return. (this is only applicable for Singapore Customers, not applicable for Overseas orders)

Overseas shipment are not be able to be cancelled or refund after order is fulfilled.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can contact us at woof@shopthepaw.com. If your return is accepted, we’ll send you a return shipping address, you must send it with paid & traceable delivery to us, because we are not responsible of lost mail. An Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at woof@shopthepaw.com.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, do contact us directly to WhatsApp or e-mail us.

Exceptions / non-returnable items 

Certain types of items cannot be returned, like perishable goods (such as treats & other food related), custom products, and personal care goods (such as liquid product). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

Once return request is accepted, we will make changes on your current order, or you may wish to make another purchase for fast exchange process.

Refunds

We will notify you once we’ve received and inspected your return after 3-7 working days and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank / credit card company / GrabPay / Hoolah / etc to process and post the refund to you. If after 7-14 working days and have yet to receive your refund, please contact us again and we will check on your behalf with our payment provider company.

Augustine Approved SuperBath (120g)

Shipping Policy

Singapore Local Delivery

Non-Frozen Items
Order $50 and above to get free door-step delivery (except for remote areas). For orders below $50, a flat delivery fee of $5 applies.

Frozen Food
Frozen Foods require a special handling delivery, please read carefully before you place the order.
Deliver within 1-3 working days from 6-10pm on WEEKDAYS ONLY. If you require other delivery timing or specific weekdays please leave a message at check out (UNFORTUNATELY WE DON'T HAVE WEEKEND DELIVERY).
Flat rate of $15.00 for orders below $120 per one address
FREE delivery for orders above $120 per one address
  • We will NOT be able to leave frozen food at your door, as the is significant chance of contamination or food spoilage, please make sure someone at home to collect your frozen food. Re-delivery will be subjected to flat rate charges of $15.00
  • In the event that noone around to receive the Frozen & Non-Frozen Items and courier was instructed to leave at safe places such as riser, shoe rack, cooler box, delivery box, etc. Proof of Delivery & Call Logs will be given and Shop The Paw will not be held liable for any damages/replacement

Delivery Time

Deliveries are from Mon - Sat for Non Frozen Items and Mon-Fri for Frozen Foods (excluding PH eve & PH). For urgent orders, you can contact us for a special arrangement at a fee ($10-$20 depends on your location) or certain min. order applies for free urgent local delivery (subjected to availability)

Out of stock items

If one or more of the items you ordered is out of stock, we will notify you via WhatsApp. You can make changes to your order or request for a full refund.

However, do note that if the order amount becomes less than $50, a flat $5 delivery fee applies.

International Delivery

Available automatic weights shipment for certain country. however, if the items fall above the stated weight, we will contact you for further details or necessary action if required.

For other international Shipping please email or WhatsApp us with the item(s) that you would like to purchase together with your delivery address. We will get back to you within 2-5 working day with a delivery cost and estimated transit time.

Alternatively, if you have your forwarder, you may use your forwarder too.

Please Note that liquid items are not be able to ship to overseas from Singapore. For Pet Supplements & treats, do check with us before you place order.

Delivery Lead Times

Current lead times for delivery is 2-5 days depending on item in your orders.

Some items are usually will take additional 1-3 days to retrieve your order from our warehouse. However, we will try our best to ship out as soon as possible.

Most of our items are usually ship out the next day and expecting the parcel to arrive 1-3 working days after courier pick up scheduled (except Weekends, PH eve & PH). Fulfilment time will be cut off at 12PM daily.

Pre-Order

If you purchase our pre-order products, please check the ETA here, or you may contact us directly.

If you have any questions regarding our shipping services, feel free to drop us a WhatsApp Messages or Email us at woof@shopthepaw.com

Return & Exchange Policy

We have a 7-days return policy, which means you have 7 days after receiving your item to request a return. (this is only applicable for Singapore Customers, not applicable for Overseas orders)

Overseas shipment are not be able to be cancelled or refund after order is fulfilled.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can contact us at woof@shopthepaw.com. If your return is accepted, we’ll send you a return shipping address, you must send it with paid & traceable delivery to us, because we are not responsible of lost mail. An Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at woof@shopthepaw.com.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, do contact us directly to WhatsApp or e-mail us.

Exceptions / non-returnable items 

Certain types of items cannot be returned, like perishable goods (such as treats & other food related), custom products, and personal care goods (such as liquid product). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

Once return request is accepted, we will make changes on your current order, or you may wish to make another purchase for fast exchange process.

Refunds

We will notify you once we’ve received and inspected your return after 3-7 working days and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank / credit card company / GrabPay / Hoolah / etc to process and post the refund to you. If after 7-14 working days and have yet to receive your refund, please contact us again and we will check on your behalf with our payment provider company.

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