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FAQs

Frequently Asked Questions!

Products Related

Are the toys washable? Yes,
Yes, we suggest machine-washing the toys on gentle cycle and hang to air dry. You may also refer to the instruction tag from each toy.
What are the materials of your toys?

All our toys made with only new materials.

squeakers are made with non-toxic materials and are not harmful.

Shipping Related

Do you ship internationally?
We ship worldwide!
All shipment will be ship out from Singapore.
For international Shipping rates please refer to Singapore Post Air Mail rates for more details.
How long will it takes to fulfil my order?

Our normal fulfilment time is 1-3working days.
However, certain products will require more times, kindly check on our Shipping Policy here

When will pre-order product arrived?

Pre-order product depends on the brands, and country of origins, kindly check on our pre-order ETA here

received an email that my order was on the way but i did nog receive a tracking number

If you receive our notification of item has been fulfilled, that means your product has been packed and is waiting for courier to pick up.

Once Courier Pick-up, tracking number will be updated to the system and you can track your parcel from the link we provide.

You will also receive SMS notification from our courier once they deliver your parcel.