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Smith and Burton

Smith & Burton Puppy 2-in-1 Conditioning Shampoo

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Smith & Burton Puppy 2-in-1 Conditioning Shampoo LICORICE, CHAMOMILE, OAT, JOJOBA AND MANUKA HONEY SCENT No.2 Naturally effective, luxurious blend rich New Zealand botanicals and delicately scented. A luxurious, gentle blend for puppies of all breeds and coat types.Specifically formulated using...
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PRODUCT DETAILS

Smith & Burton Puppy 2-in-1 Conditioning Shampoo

LICORICE, CHAMOMILE, OAT, JOJOBA AND MANUKA HONEY
SCENT No.2
Naturally effective, luxurious blend rich New Zealand botanicals and delicately scented.

A luxurious, gentle blend for puppies of all breeds and coat types.

Specifically formulated using only the finest quality plant-based ingredients, free of harsh chemicals, it gently cleanses without irritating or stripping the natural oils.

As a two-in-one shampoo and conditioner, it cuts bathing time in half, making it quick, easy and enjoyable. Shaping a more pleasant bath time experience for pups. With a built-in conditioner to improve the coat’s overall health and condition.

Combining wondrous Licorice and Chamomile for their powerful calming, skin conditioning and anti-inflammatory properties to soften, soothe and nourish the coat. Jojoba deeply moisturises, with pro-vitamin A and E, it preserves the skin while smoothing and strengthening the epidermis. Nurturing Oat provides a protective layer and is a gentle, soothing tonic for the skin.

Harnessing the proven power of New Zealand’s ‘liquid gold,’ Manuka Honey to feed and protect pup’s skin, and as a natural humectant, it draws in moisture for lustre and high-shine. New Zealand bioactive botanicals Kiwi, Kowhai and Pohutakawa, rich in vital minerals and antioxidants to deeply condition, nourish and moisturise the skin and coat.

Infused with added vitamin B5 and E for optimal coat health and shine.

This gentle, expertly crafted blend is calming for pup’s sensitive skin to nourish, soothe and nurture the coat leaving it fresh, clean with lustre and shine.

Delicately fragranced with our natural signature Scent No.2.

99% of total ingredients are of natural origin. Certified 100% Natural fragrance.

Proudly crafted and made in New Zealand.

Fragrance

The luxurious Scent No.2 is a delicious scent of sweet, mossy and green-floral top notes delightfully stimulating the olfactory senses and dries down to perfect accords of Patchouli, Candyfloss Impression, Musk and Tonka Bean Absolute. It creates a creamy, warm and unique harmony you'll want to snuggle up to. This indulgent, delicate-sweet scent will leave your pup with a nourishing and sumptuous feeling.

Perfectly balanced and carefully crafted for the sensitivity of a dog’s sense of smell – fragrant but not overwhelming, leaving a beautiful aroma appropriate for pups. Certified 100% Natural fragrance.

Created in New Zealand, developed in the South of France.

Ingredients

Nature's Power Ingredients

Licorice Root Extract, Chamomile Extract, Oat Kernel Extract, Jojoba Seed Oil, Hydrolyzed Silk, New Zealand Manuka Honey, Pohutukawa Extracts, Kowhai Flower Extract, Kiwi Fruit Extract, Argan Oil, Coconut Oil, Linseed Oil.

Total Ingredients

Aqua (Water); Sodium Cocoyl Glutamate; Decyl Glucoside; Glycerin; Mel; Parfum (Certified 100% Natural fragrance); Glycyrrhiza Glabra (Licorice) Root Extract; Chamomilla Recutita (Matricaria) Flower Extract; Xanthan Gum; Benzyl Alcohol; Actinidia Chinensis (Kiwi) Fruit Extract; Hydrolyzed Silk; Citric Acid; Avena Sativa (Oat) Kernel Extract; Sophora Tetraptera (Kowhai ) Flower Extract; Panthenol; Dehydroacetic Acid; Metrosideros Excelsa Bark/Leaf Extract; Simmondsia Chinensis (Jojoba) Seed Oil; Argania Spinosa Kernel Oil; Tocopheryl Acetate; Cocos Nucifera (Coconut) Oil; Linum Usitatissimum (Linseed) Seed Oil.

99% of total ingredients are of natural origin. Certified 100% Natural fragrance.

FREE OF

What we leave out is every bit as important as what we put in and that is what makes us special.

smith&burton products are free of: 

Parabens, Cocamide DEA, SLS/SLES/SLES, Phthalates, Phosphates, PEGs, PPGs, EDTA, DPEG, Silicone, Petro-Chemicals, Artificial Colours, Mineral Oils, Synthetic Fragrances or Dyes

How to use

Wet puppy’s coat thoroughly, apply shampoo liberally and massage through the entire coat. Rinse off well with clean water until it runs clear. Then dry with a towel.

* WE RECOMMEND BATHING PUPPIES IN WARM WATER.
** WE RECOMMEND BRUSHING THE PUPS COAT PRIOR TO BATHING
***CAN BE USED AS OFTEN AS NEEDED

Key Benefits

  • Calms and moisturises the skin and coat naturally
  • Returns moisture to the skin and coat, protects moisture balance to leave it stronger
  • Soothes and nourishes the coat and epidermis
  • Skin conditioning
  • Gently cleanses without irritating or stripping the natural oils.
  • Promotes healthy cell growth and immune-boosting
  • As a two-in-one it cuts bathing time in half, making it quick, easy and enjoyable
  • The built-in conditioner to improve the coat’s overall health and condition.
  • Gentle formula for more frequent washing
  • Anti-inflammatory
  • Antibacterial odour eliminating
  • Mineral and Antioxidant-rich, Pro-vitamin A, Vitamin C and Omega 3 and 6 fatty acids
  • Natural whitener
  • Added vitamin B5 and E for optimal coat health
  • Calming for pup’s sensitive skin to nourish, soothe and nurture
  • Softens the coat.
  • Lustre and shine
  • Scent No.2 an indulgent, sophisticated, delicate-sweet scent leaves a dog with a nourishing and sumptuous feeling.
  • pH balanced
  • Cruelty-free
  • No Nasties

SHIPPING & RETURNS

SHIPPING POLICY

Singapore Local Delivery
We have currently removed SingPost delivery from our store, and we've added self collection to replace SingPost service. Order $50 and above to get free door-step delivery (except for remote areas). For orders below $50, a flat delivery fee of $5 applies.
Order $50 and above to get free door-step delivery (except for remote areas). For orders below $50, a flat delivery fee of $5 applies.

Delivery Time
Deliveries are from Mon - Sat excluding PH eve & PH. For urgent orders, you can contact us for a special arrangement at a fee ($10-$20 depends on your location) or certain min. order applies for free urgent local delivery.

Out of stock items
If one or more of the items you ordered is out of stock, we will notify you via WhatsApp. You can make changes to your order or request for a refund. However, do note that if the order amount becomes less than $50, a flat $5 delivery fee applies.
However, do note that if the order amount becomes less than $50, a flat $5 delivery fee applies.

International Delivery
Available automatic weights shipment for certain country. however, if the items fall above the stated weight, we will contact you for further details or necessary action if required.

For other international Shipping please email us with the item(s) that you would like to purchase together with your delivery address. We will get back to you within 2-5 working day with a delivery cost and estimated transit time.

Alternatively, if you have your forwarder, you may use your forwarder too.

Please Note that liquid items are not be able to ship out from Singapore. For Pet Supplements & treats, do check with us before you place order.

Delivery Lead Times
Current lead times for delivery is 2-5 days depending on item in your orders.
Some items are usually will take additional 1-2 days to retrieve your order from our warehouse. However, we will try our best to ship out as soon as possible.
Most of our items are usually ship out the next day and expecting the parcel to arrive 1-2 day after courier pick up scheduled. Fulfilment time will be cut off at 2PM daily. PH eve, PH or weekends are not counted.

Pre-Order
If you purchase our pre-order products, please check the ETA here
If you have any questions regarding our shipping services, feel free to drop us a WhatsApp Messages or Email us at woof@shopthepaw.com

RETURN & EXCHANGE POLICY

We have a 7-days return policy, which means you have 7 days after receiving your item to request a return.
(this is only applicable for Singapore Customers, not applicable for Overseas orders)

Overseas shipment are not be able to be cancelled or refund after order is fulfilled.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
You can contact us at woof@shopthepaw.com If your return is accepted, we’ll send you a return shipping address, you must send it with paid & traceable delivery to us, because we are not responsible of lost mail. An Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, do contact us directly to WhatsApp or e-mail us.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as treats & other food related) custom products (such as special orders or personalized items), and personal care goods (such as liquid product). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
Once return request is accepted, we will make changes on your current order, or you may wish to make another purchase for fast exchange process.

Refunds
We will notify you once we’ve received and inspected your return after 3-5 working days and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank / credit card company / GrabPay/ Hoolah/ etc to process and post the refund to you. If after 7-14 working days and have yet to receive your refund, please contact us again and we will check on your behalf with our payment provider company.

You can always contact us for any question at woof@shopthepaw.com.

REVIEWS

Customer Reviews

Based on 1 review
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J
Jenn (Singapore, SG)
Gentle

Bought this at the recommendation of a friend for my senior dog who seemed to have developed an allergy to most shampoos out there, even if they claimed they were “natural”. Beautiful scent. No adverse reaction from my pup so that’s excellent. My only gripe is that I need to use a lot for my fluffy dog each time as it Doesn’t sud as much but I guess that’s to be expected considering it’s natural (no SLS etc) . Will likely repurchase.

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Shipping Policy

Singapore Local Delivery

We have currently removed SingPost delivery from our store, and we've added self collection to replace SingPost service.

Order $50 and above to get free door-step delivery (except for remote areas). For orders below $50, a flat delivery fee of $5 applies.

Delivery Time

Deliveries are from Mon - Sat excluding PH eve & PH. For urgent orders, you can contact us for a special arrangement at a fee ($10-$20 depends on your location) or certain min. order applies for free urgent local delivery.

Out of stock items

If one or more of the items you ordered is out of stock, we will notify you via WhatsApp. You can make changes to your order or request for a refund.

However, do note that if the order amount becomes less than $50, a flat $5 delivery fee applies.

International Delivery

Available automatic weights shipment for certain country. however, if the items fall above the stated weight, we will contact you for further details or necessary action if required.

For other international Shipping please email us with the item(s) that you would like to purchase together with your delivery address. We will get back to you within 2-5 working day with a delivery cost and estimated transit time.

Alternatively, if you have your forwarder, you may use your forwarder too.

Please Note that liquid items are not be able to ship out from Singapore. For Pet Supplements & treats, do check with us before you place order.

Delivery Lead Times

Current lead times for delivery is 2-5 days depending on item in your orders.

Some items are usually will take additional 1-3 days to retrieve your order from our warehouse. However, we will try our best to ship out as soon as possible.

Most of our items are usually ship out the next day and expecting the parcel to arrive 1-2 day after courier pick up scheduled. Fulfilment time will be cut off at 2PM daily. PH eve, PH or weekends are not counted.

Pre-Order

If you purchase our pre-order products, please check the ETA here

If you have any questions regarding our shipping services, feel free to drop us a WhatsApp Messages or Email us at woof@shopthepaw.com

Return & Exchange Policy

We have a 7-days return policy, which means you have 7 days after receiving your item to request a return. (this is only applicable for Singapore Customers, not applicable for Overseas orders)

Overseas shipment are not be able to be cancelled or refund after order is fulfilled.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

You can contact us at woof@shopthepaw.com. If your return is accepted, we’ll send you a return shipping address, you must send it with paid & traceable delivery to us, because we are not responsible of lost mail. An Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at woof@shopthepaw.com.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, do contact us directly to WhatsApp or e-mail us.

Exceptions / non-returnable items 

Certain types of items cannot be returned, like perishable goods (such as treats & other food related) custom products, and personal care goods (such as liquid product). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges 

Once return request is accepted, we will make changes on your current order, or you may wish to make another purchase for fast exchange process.

Refunds 

We will notify you once we’ve received and inspected your return after 3-5 working days and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank / credit card company / GrabPay/ Hoolah/ etc to process and post the refund to you. If after 7-14 working days and have yet to receive your refund, please contact us again and we will check on your behalf with our payment provider company.

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