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Nina Ottosson

Nina Ottosson - Challenge Slider Dog Puzzle

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Nina Ottosson - Challenge Slider Dog Puzzle This dog toy will promote the mental wellbeing of your dog by keeping them active and engaged while sniffing, nudging, and pawing for hidden treats! A sliding tray pulls out from underneath with...
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PRODUCT DETAILS

Nina Ottosson - Challenge Slider Dog Puzzle

This dog toy will promote the mental wellbeing of your dog by keeping them active and engaged while sniffing, nudging, and pawing for hidden treats!

A sliding tray pulls out from underneath with 24 compartments that can hold up to 1 cup of food total. Slide the tray back in and place on the floor in front of your pup. Watch them investigate and try to figure out the puzzle on their own or help them with a bit of encouragement to show them how it works by sliding the top pieces around and showing them the hidden treats. Made from food safe materials that are BPA, PVC, and phthalate-free. Easy to clean with mild soap and warm water after the compartments have been emptied out.

  • ADVANCED DOG PUZZLE DIFFICULTY LEVEL 3: The Nina Ottosson Challenge Slider is a fun, level 3 puzzle for dog's who get bored quickly and need an engaging activity to keep them stimulated. Your pup will enjoy sniffing and pawing for treats as they discover the specific sequential steps needed to get to the tasty reward!
  • SLIDE, PLACE, AND PLAY: Place your dog's favorite treats in any or all of the 24 compartments in the removable tray, slide it back into the game to hide the treats, and encourage your pup to seek them out one by one by sliding in different way to find the hidden treats. suitable for dried food, can food, raw food as well as frozen food.
  • NO REMOVABLE PARTS & EASY TO CLEAN: Built in play pieces that don't come out when your dog plays to prevent choking. Durable construction also helps to keep this dog toy intact so you can use it over and over again!
  • BPA, PVC & PHTHALATE-FREE: Nina Ottosson by Outward Hound interactive treat dog puzzles are designed with your pet's health in mind from food safe materials that you can trust with your dog. Easy to clean with warm water and soap between uses.
  • PLAY IT SAFE: No toy is indestructible. Do not leave toys with unsupervised pets. Remove and replace toy if damaged.

 Size: 37 x 37 x 5 cm

    SHIPPING & RETURNS

    SHIPPING POLICY

    Singapore Local Delivery
    We have currently removed SingPost delivery from our store, and we've added self collection to replace SingPost service. Order $50 and above to get free door-step delivery (except for remote areas). For orders below $50, a flat delivery fee of $5 applies.
    Order $50 and above to get free door-step delivery (except for remote areas). For orders below $50, a flat delivery fee of $5 applies.

    Delivery Time
    Deliveries are from Mon - Sat excluding PH eve & PH. For urgent orders, you can contact us for a special arrangement at a fee ($10-$20 depends on your location) or certain min. order applies for free urgent local delivery.

    Out of stock items
    If one or more of the items you ordered is out of stock, we will notify you via WhatsApp. You can make changes to your order or request for a refund. However, do note that if the order amount becomes less than $50, a flat $5 delivery fee applies.
    However, do note that if the order amount becomes less than $50, a flat $5 delivery fee applies.

    International Delivery
    Available automatic weights shipment for certain country. however, if the items fall above the stated weight, we will contact you for further details or necessary action if required.

    For other international Shipping please email us with the item(s) that you would like to purchase together with your delivery address. We will get back to you within 2-5 working day with a delivery cost and estimated transit time.

    Alternatively, if you have your forwarder, you may use your forwarder too.

    Please Note that liquid items are not be able to ship out from Singapore. For Pet Supplements & treats, do check with us before you place order.

    Delivery Lead Times
    Current lead times for delivery is 2-5 days depending on item in your orders.
    Some items are usually will take additional 1-2 days to retrieve your order from our warehouse. However, we will try our best to ship out as soon as possible.
    Most of our items are usually ship out the next day and expecting the parcel to arrive 1-2 day after courier pick up scheduled. Fulfilment time will be cut off at 2PM daily. PH eve, PH or weekends are not counted.

    Pre-Order
    If you purchase our pre-order products, please check the ETA here
    If you have any questions regarding our shipping services, feel free to drop us a WhatsApp Messages or Email us at woof@shopthepaw.com

    RETURN & EXCHANGE POLICY

    We have a 7-days return policy, which means you have 7 days after receiving your item to request a return.
    (this is only applicable for Singapore Customers, not applicable for Overseas orders)

    Overseas shipment are not be able to be cancelled or refund after order is fulfilled.

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
    You can contact us at woof@shopthepaw.com If your return is accepted, we’ll send you a return shipping address, you must send it with paid & traceable delivery to us, because we are not responsible of lost mail. An Items sent back to us without first requesting a return will not be accepted.

    Damages and issues
    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, do contact us directly to WhatsApp or e-mail us.

    Exceptions / non-returnable items
    Certain types of items cannot be returned, like perishable goods (such as treats & other food related) custom products (such as special orders or personalized items), and personal care goods (such as liquid product). Please get in touch if you have questions or concerns about your specific item.
    Unfortunately, we cannot accept returns on sale items or gift cards.

    Exchanges
    Once return request is accepted, we will make changes on your current order, or you may wish to make another purchase for fast exchange process.

    Refunds
    We will notify you once we’ve received and inspected your return after 3-5 working days and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank / credit card company / GrabPay/ Hoolah/ etc to process and post the refund to you. If after 7-14 working days and have yet to receive your refund, please contact us again and we will check on your behalf with our payment provider company.

    You can always contact us for any question at woof@shopthepaw.com.

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