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FREE SINGAPORE SHIPPING on order above $59

My Fluffy Hidden Comfort Pet Carrier Bag

7 Reviews
Regular price $198.00 | Save $-198.00 (Liquid error (sections/product-template line 184): divided by 0% off)
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My Fluffy Hidden Comfort Pet Carrier Bag

My Fluffy Hidden Comfort Pet Carrier Bag

Shipping Policy

Singapore Local Delivery

Non-Frozen Items
Order $59 and above to get free door-step delivery (except for remote areas). For orders below $59, a flat delivery fee of $5 applies.

Frozen Food
Frozen Foods require a special handling delivery, please read carefully before you place the order.
Deliver within 1-3 working days from 2-6pm on WED-SAT ONLY. If you require other delivery timing or specific weekdays please leave a message at check out.
Flat rate of $25.00 for orders below $120 per one address
FREE delivery for orders above $120 per one address
  • We will NOT be able to leave frozen food at your door, as the is significant chance of contamination or food spoilage, please make sure someone at home to collect your frozen food. Re-delivery will be subjected to flat rate charges of $25.00
  • In the event that noone around to receive the Frozen & Non-Frozen Items and courier was instructed to leave at safe places such as riser, shoe rack, cooler box, delivery box, etc. Proof of Delivery & Call Logs will be given and Shop The Paw will not be held liable for any damages/replacement

Delivery Time

Deliveries are from Mon - Sat for Non Frozen Items and Wed - Sat for Frozen Foods (excluding PH eve & PH). For urgent orders, you can contact us for a special arrangement at a fee ($10-$30 depends on your location).

Out of stock items

If one or more of the items you ordered is out of stock, we will notify you via WhatsApp. You can make changes to your order or request for a full refund.

However, do note that if the order amount becomes less than $59, a flat $5 delivery fee applies.

International Delivery

Available automatic weights shipment for certain country. however, if the items fall above the stated weight, we will contact you for further details or necessary action if required.

After we received your order, we will send you a confirmation email, please acknowledge the email by simply replying back the email we sent. If no reply received, order will be cancelled and there will be 10% restocking fees.

For other international Shipping please email or WhatsApp us with the item(s) that you would like to purchase together with your delivery address. We will get back to you within 2-5 working day with a delivery cost and estimated transit time.

Alternatively, if you have your forwarder, you may use your forwarder too.

Please Note that liquid items are not be able to ship to overseas from Singapore. For Pet Supplements & treats, do check your custom regulation before you place an order with us, we will not be held for responsible if your order is confiscated due to the immigration regulations. any taxes incurred during import will be paid by buyer. if any parcel returned back to us, we will only refund the product(s) cost after 5% restocking fees and no refund for shipping fees as it has incurred shipping fees to send it over. any return shipping fees will paid by buyer at buyer cost.

Singapore Delivery Lead Times

Current lead times for delivery is 2-5 days depending on item in your orders.

Some items are usually will take additional 1-7 days to retrieve your order from our warehouse. However, we will try our best to ship out as soon as possible.

Most of our items are usually ship out the next day and expecting the parcel to arrive 1-3 working days after courier pick up scheduled (except Weekends, PH eve & PH). Fulfilment time will be cut off at 12PM daily.

International Lead Times

International Shipping will take a minimum of 10 working days and subjected to delay due to peak seasons or other reasons. You will receive shipping notification on your email once we shipped out your order. You can use the tracking to track your order.

We are not responsible of any delay caused by the transit and any lost parcel by your local delivery service.

Pre-Order

If you purchase our pre-order products, please check the ETA here, or you may contact us directly.

If you have any questions regarding our shipping services, feel free to drop us a WhatsApp Messages or Email us at woof@shopthepaw.com

 

Return, Cancellation & Exchange Policy

Overseas shipment are not be able to be cancelled or refund after order is confirmed. when you purchased from overseas, this clause is covered under our terms & conditions before you check out.

To be eligible for a return/refund/exchange.

  • Your item must be in the same condition that you received it, unworn or unused, with tags INTACT not cut off, with plastic wrapping (if any and unopened) and in its original packaging (NO furs, NO scratch, NO stain, NO tear).
  • Any of the tags, or wrapping must be unopened, good condition meaning not torn and damages (NO furs, NO scratch, NO stain, NO tear).
  • We are not be able to process if your item is purchased during clearance, pop-up, live streaming, bundles, with gift card, pre-order or received as gift.
  • You’ll also need the receipt or proof of purchase and within 7 days after the delivery delivered dates.

NO EXCHANGE OR RETURN FOR ANY WEARABLES ACCESSORIES (INCLUDING CARRIER), BED, PERISHABLES ITEMS LIKE FOOD, TREATS, SUPPLEMENTS, ANY LIQUID OR BALM ITEMS.

NO CANCELLATION ONCE ORDER IS CONFIRMED.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, do contact us directly to WhatsApp us within 7 days after the delivery date. we will not be able to do any exchange/refund if it is more than 7 days.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as treats, supplements & other food related), wearables accessories (such as leash, collars, harness, carrier, etc) and personal care goods (such as liquid / balm product) & Bed. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items, preordered or gift cards and any goods that is not in original shape.

You can contact us at woof@shopthepaw.com or WhatsApp. If your return is accepted, we’ll send you a return shipping address, you must send it with paid & traceable delivery to us, because we are not responsible of any lost mail. An Items sent back to us without first requesting a return will not be accepted.

Exchanges

Once we received the return parcel, we will make changes on your current order and update you the status of the exchange.

Refunds

We will notify you once we’ve received and inspected your return after 3-14 working days and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method after deducting 10% restocking fees & delivery fees.

How much will you get back?
* Original total order - Delivery fees ($5.00 for regular delivery) - 10% restocking fees *
Example, if your total order is $100, delivery fees is $5 and 10% restocking fees of $10. You will receive $85 back to your original payment.

If rejected, you will need to come to our office to collect your item(s), or you can opt in for delivery at a fees.

Please remember it can take some time for your bank / credit card company / GrabPay / Hoolah / etc to process and post the refund to you. If after 7-14 working days and have yet to receive your refund, please contact us again and we will check on your behalf with our payment provider company.

You can always contact us for any return question at woof@shopthepaw.com or WhatsApp us.

PRODUCT DETAILS

My Fluffy Hidden Comfort Pet Carrier Bag 

Stylist for everyday, comfort for long trip

Cross + shoulder
Multi-carrier bag with you all the time
Use it as a shoulder when going out lightly, or as a cross when you need to travel together for a long time.

Comfort for you, style for me
The My Fluffy Hidden Bag was designed with the idea of ​​"Where is a basic mobile bag like mine?", which is stylist for everyday, rather than a self-assertive carrying bag that says "It's a dog bag.
It is not only comfortable, but also modern and simple, so it can be used even when you are not with pets.

Solid floor and flexible shape
The bottom of My Fluffy Hidden Bag has a soft cushion and a built-in hard plate, so your pet can comfortably rest in the bag.
The four sides of the bag have a built-in 5mm sponge that maintains its shape, but it is flexibly transformed to the natural wrinkles that occur during use.

Hidden comfort, hidden strap
Concealed hidden straps can be buckled for cross-wear. The width of the shoulder pad is 9.5cm, which spreads the weight by touching many areas of the shoulder, and has a built-in 5oz microfibre.
When not in use, it can be folded and secured to the band in the hidden pocket for storage.

Light weight + fluffy pad
The light weight of 0.67kg reduces the weight on the shoulder as much as possible. The shoulder strap has a double layer of 5mm sponge that provides a soft cushioning feeling and relieves pressure on the shoulders to provide comfort.

4 open pockets, ample storage capacity
The curved shoulder strap provides generous open pockets with natural folds . The wide open pocket allows for comfortable storage of pets and owner's items with excellent storage capacity .

The hidden cushion, which is a basic component, has two 2mm hard plates and an 8mm reinforcement built in, so it can be used stably even with two 4kg dumbbells. 

Breathable + mesh
The premium mesh with excellent breathability and see-through properties provides a comfortable feeling even when all zippers are closed, and the soft texture allows pets to stay comfortably in the bag.

Rock Slider + Safety Hook
A rock slider was used to prevent pets from pushing the zipper on their head. It will not open even if the zipper is pushed back, and it can be opened only by holding the slider head by hand and pulling the slider for safe use, and a safety hook that can be connected to the build in chest strap.

Easy and comfortable design
The built-in hidden cushion can be used softly by laying it on the floor like a portable pillow inside the bag, or it can be taken out and used as a cushion, so that pets can comfortably lean on it when you are walking.

When the hidden cushion is taken out and used, simply slip it to the outer band to fit the cushion.

Waterproof coating
It is a material that is more resistant to contamination by applying PU coating to a light and durable 100% polyester material. Use it comfortably with a waterproof and antifouling fabric

Hidden pocket inside
Zippered pockets are designed on both sides of the inside of the bag , so you can store important items or put an ice pack in the pocket help to control the body temperature of your pet.

My Fluffy Hidden Bag can be used up to 8kg and is the most suitable size for 3~6kg pets.

For pets over 6kg, please check the back length and height.

For pets weighing less than 2.5kg, the space in the bag may feel a little extra space. With adding the cushion may help to fill up the space for them.

Hidden cushion included.

The hidden bag comes with a detachable hidden cushion . Friends over 3kg can use it comfortably with only the built-in hidden cushion.

Size: Height 30cm, length 40cm, width 17cm, head rest area 15cm height (refer to picture)

Shoulder strap lenght 32cm, Hidden cross strap length 38-55cm, width 9.5cm

Material: 100% Polyester

TIP. Check it out with A3 paper!

If you are concerned about the size, please compare the size of your pet with A3 paper (2 sheets of A4 = A3 paper) . You can use up to 8kg in weight, but it is best to check the height and back length of your pet rather than the weight only.

 

SIZE & FIT

REVIEWS

SHIPPING & RETURNS

Shipping Policy


Singapore Local Delivery


Non-Frozen Items
Order $59 and above to get free door-step delivery (except for remote areas). For orders below $59, a flat delivery fee of $5 applies.

Frozen Food

Frozen Foods require a special handling delivery, please read carefully before you place the order.
Deliver within 1-3 working days from 2-6pm on WED-SAT ONLY. If you require other delivery timing or specific weekdays please leave a message at check out.

Flat rate of $25.00 for orders below $120 per one address FREE delivery for orders above $120 per one address.
We will NOT be able to leave frozen food at your door, as the is significant chance of contamination or food spoilage, please make sure someone at home to collect your frozen food.
Re-delivery will be subjected to flat rate charges of $25.00 In the event that noone around to receive the Frozen & Non-Frozen Items and courier was instructed to leave at safe places such as riser, shoe rack, cooler box, delivery box, etc. Proof of Delivery & Call Logs will be given and Shop The Paw will not be held liable for any damages/replacement.

Delivery Time


Deliveries are from Mon - Sat for Non Frozen Items and Wed - Sat for Frozen Foods (excluding PH eve & PH). For urgent orders, you can contact us for a special arrangement at a fee ($10-$30 depends on your location).

Out of stock items

If one or more of the items you ordered is out of stock, we will notify you via WhatsApp. You can make changes to your order or request for a full refund.
However, do note that if the order amount becomes less than $59, a flat $5 delivery fee applies.

International Delivery

Available automatic weights shipment for certain country. however, if the items fall above the stated weight, we will contact you for further details or necessary action if required.
We will be sending a separate email to you after receiving your order, please acknowledge the email by replying us. If no reply received, order will be cancelled with -10% restocking fees.
For other international Shipping please email or WhatsApp us with the item(s) that you would like to purchase together with your delivery address. We will get back to you within 2-5 working day with a delivery cost and estimated transit time.
Alternatively, if you have your forwarder, you may use your forwarder too.
Please Note that liquid items are not be able to ship to overseas from Singapore. For Pet Supplements & treats, do check with us before you place an order. Check your country immigration regulations before placing an order with us, we will not be held for responsible if your order is confiscated due to the immigration regulations. any taxes incurred during import will be paid by buyer.

Singapore Delivery Lead Times

Current lead times for delivery is 2-5 days depending on item in your orders.
Some items are usually will take additional 1-7 days to retrieve your order from our warehouse. However, we will try our best to ship out as soon as possible.
Most of our items are usually ship out the next day and expecting the parcel to arrive 1-3 working days after courier pick up scheduled (except Weekends, PH eve & PH). Fulfilment time will be cut off at 12PM daily.

International Lead Times

International Shipping will take a minimum of 10 working days and subjected to delay due to peak season or other reasons. You will receive shipping notification on your email once we shipped out your order. You can use the tracking to track your order.

We are not responsible of any delay caused by the transit and any lost parcel.

Pre-Order

If you purchase our pre-order products, please check the ETA here, or you may contact us directly.
If you have any questions regarding our shipping services, feel free to drop us a WhatsApp Messages or Email us at woof@shopthepaw.com

Return & Exchange Policy

Overseas shipment are not be able to be cancelled or refund after order is fulfilled. when you purchased from overseas, this clause is covered under our terms & conditions before you check out.

To be eligible for a return/refund/exchange.
1. Your item must be in the same condition that you received it, unworn or unused, with tags INTACT not cut off, with plastic wrapping (if any and unopened) and in its original packaging (NO furs, NO scratch, NO stain, NO tear).
2. Any of the tags, or wrapping must be unopened, good condition meaning not torn and damages (NO furs, NO scratch, NO stain, NO tear).
3. We are not be able to process if your item is purchased during clearance, pop-up, live streaming, bundles, gift card, pre-order or received as gift.
4. You’ll also need the receipt or proof of purchase and within 7 days after the delivery delivered dates.

NO EXCHANGE OR RETURN FOR ANY WEARABLES ACCESSORIES (INCLUDING CARRIER), BED, PERISHABLES ITEMS LIKE FOOD, TREATS, SUPPLEMENTS, ANY LIQUID OR BALM ITEMS.

NO CANCELLATION AFTER ORDER IS CONFIRMED

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, do contact us directly to WhatsApp us within 7 days after the delivery date. we will not be able to process your request after 7 days.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as treats, supplements & other food related), wearables accessories (such as leash, collars, harness, carrier, etc) and personal care goods (such as liquid / balm product) & Bed. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items, preordered or gift cards and not original shape.

You can contact us at woof@shopthepaw.com or WhatsApp. If your return is accepted, we’ll send you a return shipping address, you must send it with paid & traceable delivery to us, because we are not responsible of any lost mail. An Items sent back to us without first requesting a return will not be accepted.

Exchanges

Once we received the return parcel, we will make changes on your current order and update you the status of the exchange.

Refunds

We will notify you once we’ve received and inspected your return after 3-14 working days and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method after deducting 10% restocking fees & delivery fees.

How much will you get back?
* Original total order - Delivery fees ($5.00 for regular delivery) - 10% restocking fees *
Example, if your total order is $100, delivery fees is $5 and 10% restocking fees of $10. You will receive $85 back to your original payment.

If rejected, you will need to come to our office to collect your item(s), or you can opt in for delivery at a fees.

Please be reminded that it can take some time for your bank / credit card company / GrabPay / Hoolah / etc to process and post the refund to you. If after 7-14 working days and have yet to receive your refund, please contact us again and we will check on your behalf with our payment provider company.

You can always contact us for any return question at woof@shopthepaw.com or WhatsApp us.

Shop The Paw reserves the rights to change any policies without prior notices. all policies are covered under our Terms & Conditions that you have agree before checking out the order.

DISCLAIMER

DISCLAIMER

Pet owners know that health or grooming products are not to cure any serious medical issues or any form, but it is to be fed as supplementary only. Always consult with your vet when in doubt.

Pet's treats are to be fed as treats or rewards, do not leave your pet alone with treats or chew that could be a possibility of choking hazard items for them.

Pet's accessories and toys are mostly sturdy, cute and perfect for everyday use, we do not recommend them for dogs/cats with behavioural issues or are overly aggressive chewers.

No accessories or toys are NOT indestructible, and they are certainly NOT chew-proof, please supervise your pet when they are in use of any accessories or toys.
For the safety of your pet, please inspect the accessories or toys frequently for any signs of wear and tear before walks and replace when necessary.

Shop The Paw takes no legal liability or responsibility for the use or misuse of the product(s). It is the buyers/pet owners' sole responsibility to ensure the item(s) are to be used correctly and understand that no circumstantiate guidance can be given. We advise using with caution, keeping your pets safe at all times. always have fresh water for your pets when you feed them treats or chews.

Wear and tear are to be EXPECTED. it is fully dependant on the nature of the products, your usage and how you care for our products.

PRODUCT COLOURS & SIZING

Product colour may slightly vary due to lighting sources or individual monitor colour or brightness settings.

Product size may have 1-2cm differences due to manual measurement and handmade products.

Buyers must ensure they buy the correct size for their pet and check the item before cutting off any tags or labels, check if it fits properly prior to use. We are unable to take the responsibility for sizing errors. Please always refer to our size guide page on each products, most of them have the sizing measurement on their description. if your pet is on in between sizing, please size up and always allow 2 fingers allowance.

HAZARD

Certain packagings are considered as choking hazard. Plastic packaging, hang tags and similar item should always be cut, removed and kept out of the reach of children, they are likely to ingest or chew on the parts.

Always remove the packaging or hang tags before you let your pets play with it. it is pet owner responsible to keep these choking hazard items away from their pets or children.

OTHERS

The Disclaimer / Policy / Terms & Conditions / Prices are updated and/or amended regularly, We reserve the right to make any changes immediately and without any prior notice.

We do not take any responsibility for damage which ensues from your actions. If in doubt, please email us at woof@shopthepaw.com

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